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Duties and Responsibilities
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Planning and managing the IT infrastructure to
meet business requirements.
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Developing and documenting policies and
procedures for consistent infrastructure
management, methodologies, and standards.
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Managing capacity of systems and services.
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Managing server builds, standard images, and
software installations.
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Monitoring availability of infrastructure
services.
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Tracking, auditing, and reporting change for
hardware and software.
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Managing Ops Center messaging and database
operations.
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Ensure resolution of all critical system
problems within acceptable SLA timeframes.
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Performing batch processing.
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Managing directory service operations.
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Managing secure messaging requirements.
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Evaluating third-party Software.
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Work as part of a team and provide 24x7 support
when required |
